What about YouTube and Blogging
With online video, brands and their products come to life. YouTube, which is
second only to Facebook for social media visits, is a boon to visual brands,
including big fashion, entertainment, music, sports, and lifestyle brands.
Popular (and expensive) television campaigns like “Old Spice Guy,” “Unpimp
Your Auto,” and anything from Victoria’s Secret enjoy additional free airtime in
the form of millions of views on YouTube. Brands in niche businesses can make
effective use of YouTube videos, from viral success stories like BlendTec’s “Will
It Blend” series or the Dollar Shave Club.
Tip While all marketers cherish the hope that their YouTube video will “go
viral,” that’s as unlikely as hitting a grand slam. Instead, focus on hitting singles:
create fun, relevant videos that connect with your target audience. Even without
viral popularity, YouTube videos can benefit your brand image, boost search-
engine visibility, and amass a “cookie pool” for Google AdWords advertising.
Humbler but still effective examples include how-to videos from Home Depot,
tutorials from crafting shops, tips from investment newsletters, music videos
from independent bands, or stunts like Wine of the Month Club’s founder
demolishing bottles of substandard wine by using them as bowling pins. While
niche videos don’t attract millions of views, they do find qualified audiences,
reaching the people who are most likely to buy or spread the word.
One remarkable YouTube cultural trend is the haul video. Especially popular
among shopping-obsessed teen girls, these user-generated YouTube videos
feature shoppers displaying and talking about all the cool new outfits, shoes, and
accessories they just purchased at the mall or online. The most popular
practitioners of haul videos enjoy fan bases of thousands of subscribers and can
rack up millions of video views—inspiring comments, video responses, and
other positive word of mouth both for the YouTube personality and the brands he
or she favors.
Haul video star Bethany, who goes by the YouTube handle Macbarbie07, is a
perfect example—a teenage girl whose YouTube channel has attracted nearly a
million subscribers and over 100 million video views. She posts several times a
week on fashion and beauty—showing off her latest buys, displaying her new.
haircut or makeup, and giving a video tour of her bedroom decor. A typical
Bethany haul video showcases clothing from PacSun, H&M, and Urban
Outfitters, generating feedback like “I love your sense of style, want ALL your
clothes for the new school year :)” and “I went to H&M a couple weeks ago and
got the same pants.”
According to a study by Google and Compete, 2012 marks the first time that
more than half of clothing purchases—57%, to be exact—are transacted online
or influenced by online research and price comparison. Video is playing a
powerful role in this equation.
“We’re seeing massive changes in the use of digital, mobile devices, and video
in driving apparel sales,” said Todd Pollak, Google’s industry director for retail.
“Four out of ten shoppers who watched a product video online later visited the
store online or in person. And 34 percent of clothing shoppers are likely to buy
after watching an online video ad, versus only 16 percent after watching an ad
on TV.”
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Consumers using video to research products and services spend more and buy
more frequently. About 25% of video users bought apparel more than six times
in six months. Some 28% of video researchers spent more than $500 on apparel
in six months—compared to a mere 2% among those who don’t use video to
research their purchases.
Younger shoppers, ages 18 to 34, are more than twice as likely as older shoppers
to rely on video to decide what products to buy.
I’ll go into more detail, but for now the valuable thing to know is that
you can serve remarketing ads to people who have watched your videos. You
drop cookies on your YouTube video viewers, and then later show Google
Display Network ads to them as they navigate the web at large.
YouTube is not the only video network in town—the mobile video app
Socialcam is soaring in usage, for instance—but it is still the biggest.
Advertising synergies with Google and social integration with Google+ can be
expected to increase, making YouTube an important element of most social
media plans.
Blogging
Blogs were the first meaningful wave of social media: cheap, instant publishing
platforms enabled with commenting functionality, to turn one’s readership into a
bona fide online community. Despite its somewhat old-school aura, blogging
remains today a highly relevant and effective way to build your personal brand
and connect to an audience of like-minded prospects, media, or potential
business partners.
Admittedly, in recent years blogs have become overshadowed by the huge rise in
social networks.
15 Business participation on Facebook and Twitter is soaring,
while support for corporate blogs has leveled off. Among Fortune 500
companies, 73% now maintain corporate Twitter accounts and 66% have
Facebook pages, while the share of those companies with corporate blogs has
been essentially flat for four years, at 28%.
However, Google and other search engines love blogs. The mostly text content
of blogs is easily parsed by search engine crawlers. Assuming you update your
blog frequently, with posts every day or two, the search bots will learn to crawl it
frequently and reward the latest posts with high rank. As with news stories, blog
posts can rise quickly to the top of relevant search results, although they often
decline after the initial pop.
Search engine algorithms score the links between sites as if they were “votes”
for the quality and importance of each page. Because blogs are by nature richly
interlinked to and from other content on the web, Google rewards popular blogs
with high page rank.
Given all this, a well-regarded blog can quickly deliver online visibility. Whether
your business specializes in woodworking tools, artisanal cheeses, or day
trading, a blog dedicated to your topic can bring you valuable web traffic,
visitors searching for precisely what you offer.
Interestingly, some of these searchers aren’t just ordinary consumers. They may
also include journalists, conference organizers, and potential business partners—
people with the ability to give you national media publicity, professional
recognition, or valuable new co-ventures.
As a blogger, stay focused on your area of specialty, in which you are (or can
become) a recognized expert. Post regularly—daily if possible. When I worked
at an e-commerce marketing agency, I once performed a test where I increased
my blogging frequency to daily (from once in a blue moon). The results were
immediate:
Crawl frequency increased dramatically
Organic search traffic grew 56%
Without any prompting, my posts began being syndicated on places like
Online Marketing Connect and Who’s Blogging What
My LinkedIn profile garnered 50% more views
Business inquiries and speaking offers increased
15 Nora Ganim Barnes, Ph.D., Ava M. Lescault, MBA, and Justina Andonian, “Social Media Surge by the
2012 Fortune 500: Increased Use of Blogs, Facebook, Twitter and More,” Charlton College of Business
Center for Marketing Research, University of Massachusetts Dartmouth.
For businesspeople wanting a firmer toehold in the blogosphere, I recommend
Naked Conversations: How Blogs Are Changing the Way Businesses Talk with
Customers, by Robert Scoble and Shel Israel (John Wiley & Sons, Inc., 2006).
If you like to write and can commit yourself to a regular publishing schedule, I
recommend you add a blog to your social media arsenal. The rise of Facebook,
Twitter, and other social media does not make blogging obsolete—it simply
gives a blogger more platforms on which to publish and a wider audience to
cultivate. This has made the blogger owner.
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