How to use social ads
“Social Ads” are what Facebook calls
those ads you see on the right-hand side of
your screen. I have my doubts about how effective they are, compared with
engaging people with valuable content on your Facebook Page (have you clicked
on one of those ads lately?) and they cost money. However, social ads are
worth considering for a short period when you first launch something whether
it’s your website, your Facebook Page or a new product or service to help raise
awareness within your target audience.
“social ads are worth considering for a short period when you
first launch something”
They are also worth considering because they are highly targeted to not only by
demographics such as gender, location, and age, but by the keywords and job
titles people include in their profiles. You can reach a small number of highly
targeted individuals for very little cost.
You have the option of choosing pay per click, or pay per view. Because click-
through rates on Facebook are so low, you should always choose pay per click.
Like other PPC services, such as Google AdWords, you can set a budget limit
and spend as much or as little as you choose.
The other reason to look at social ads even if you have no intention of ever
advertising on Facebook is to research the size of your potential market on
Facebook. If you go through the ad set-up screens but without actually
completing your ad, you can still do the demographic and keyword targeting to
find out how many people you could reach with an ad. As you narrow your
keyword-based search criteria, Facebook will give you a number—the number
of people at whom the ad would be targeted. This will provide you with some
useful market intelligence about the people you are trying to reach. It is
especially useful if you are a local business and may even help you decide if
Facebook is a good place for you to do business.
Find out more at www.facebook.com/advertising.
Manage the workload
You can cut down on time maintaining groups and pages especially if you have
several by setting up multiple administrators to look after them. These might
be colleagues or employees or a task outsourced to a virtual assistant. Read carefully for more on hiring virtual assistants.
But the real trick to managing your Facebook workload is to aggregate. Social
networking really starts to get interesting once you use Facebook as an
aggregator for your social media presence elsewhere. Do this by installing some
of the apps on your page that pull in your blog, videos, Flickr photos, Delicious
links, and so on.
You can go a stage further by signing up to another social network called
FriendFeed (www.friendfeed.com). Don’t worry this isn’t going to be yet
another network that you have to maintain—you’re just going to tell it the other.
social sites you have a presence on and let it do the rest. Although you can use
FriendFeed to post status updates, send direct messages, create lists of friends
and join groups, the most effective way to use it is simply as a social media
aggregator: a place to create a single timeline made up of all your feeds from
various social sites.
With FriendFeed you can list around 60 different web services that you’re on,
including blogs and RSS feeds, social bookmarking sites, photo-sharing sites,
status updates from Facebook and Twitter, video-sharing sites such as YouTube,
and many others. This is a way of really cutting down the maintenance
workload. Whenever you add photos to Flickr, favorite a video on YouTube,
update your blog, update your Twitter status and so on, it all appears in a real-
time aggregated timeline on FriendFeed. And the best thing is that no one
actually has to go to your FriendFeed page to see this. By installing the
FriendFeed application on Facebook, all your updates from FriendFeed (and
therefore your entire social media presence), will appear in your Facebook
timeline. If you wish, you can also create a widget to put on your blog, or link
FriendFeed to Twitter. FriendFeed offers a range of advanced Twitter settings
that enable you to post everything to Twitter or just those specific services you
choose. You can also choose to make the links click through to the original
source instead of FriendFeed.
“this is a way of really cutting down the maintenance
workload”
You probably won’t want to rely exclusively on FriendFeed to aggregate your
social media within Facebook, particularly if you have a blog or podcast that you
want to make more prominent on your profile or page. You could include your
FriendFeed feed on a discrete tab within your page and rely on the range of
Facebook applications that will pull in your most important media, such as your
blog, onto your wall.
Measure your results
This is really where Facebook pages come into their own. You have free access
to a vast amount of data and metrics about your fans. This can be useful for
market research, developing new products or services, or just gaining a better
understanding of who your customers are.
Simply go to www.facebook.com/pages/manage and click View Insights next to
the page that you want to see the data for.
Facebook insights
You can also go directly to www.facebook.com/insights to view data for all your
pages. Data available include
• Demographic breakdown by age and gender.
• Fourteen different graphs over time, including total fans, new fans, top
countries, interactions, and mentions.
• Breakdown of fans by geographic location—both by country and city. This
is useful if, say, you’re considering a local marketing campaign in cities
where you’re popular, or simply to target your social ads better.
• Most popular languages used by fans. This might be useful for deciding
whether you should make parts of your website available in other languages.
With groups, you have little more than the number of members to go on.
For social ads, you get the sort of statistics you would expect: impressions, click-
through rates, traffic and costs. You should record these for each campaign you
run to get an idea of which are the most effective.
Take action
• Sign up for an account at www.facebook.com.
• Set up a personal profile.
• Create a page or group for your business.
• Promote your page.
• Install applications and consider creating your own app.
• Aggregate your other social media.
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